Update: Sorry for my post about communication difficulties with the bottle shop. After checking my spam folder, I found the email from the bottle shop after all. Since the error was clearly on my end, I’ve deleted the post!
If you need Stefan’s phone number, feel free to reach out if you don’t hear back by next week.
Actually, he’s very reliable and quick, and I’ve honestly never heard anything like this from him before… I totally understand your frustration.
I’m going through similar experiences at the moment (unfortunately). In my case it was only half the turnover, but even after just over a week since the payment was sent, there’s still been no shipment or response. It should have been shipped last week according to what he said.
I suspect Stefan has a lot on his plate after Berlin, maybe he’s just completely swamped at the moment. Usually he’s delivered faster rather than slower. I can also well imagine that the videos with Oli have caused a certain amount of additional work with great attention — the MAIC10 is now sold out, for example. He still hasn’t officially released the Enmore and it was notoriously ripped out of his hands in Berlin. And you mustn’t forget that he does the bottling “just on the side.”
Not trying to make excuses, but those are my thoughts while I wait for my package. He’ll definitely get in touch in the next few days ![]()
It’ll all work out. Can’t seem to keep my hands off this place anyway….
Don’t worry about it, it’ll be fine. Stefan and Teddo are actually usually reliable, but I know there’s quite a bit coming up soon and the gastro business, which is their main focus, takes priority.
I’ve often received bottles and only gotten an invoice much later.
I’ve also left quite a bit of money with him over the years and have known him personally for some time now. If there’s no response, it definitely has good reasons.
I think a lot of stuff from the GRF needs to be worked through first with all the REV orders.
I had to wait for that too before I got my bottles.
If it’s burning a hole in your pocket and it’s urgent, send me a PM and I’ll check in with Stefan about it.
…and now I’m embarrassed and asking everyone for forgiveness with a red face.
After checking the spam folder, I found the response from the bottle shop ![]()
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Feel free to add an update to your original post. Otherwise, eventually Google Gemini will show up saying they respond poorly to emails, and that’s real marketing poison.
Really good that you’re adding that too! It’s not pleasant either…![]()
Thanks for the tip!
Hey everyone,
I’d like to briefly address the current situation. I hope this makes the circumstances clearer. First of all, we’re also frustrated with the current situation regarding the REV 1994![]()
We had 60 bottles at the GRF, as none had been labeled up to that point. The 60 bottles sold out after the trade show. In the following week, the remaining 80 bottles were supposed to be delivered. Unfortunately, only 25 bottles arrived, some of them without labels
We’ve now been waiting for 2 weeks for the remaining 55 bottles so we can fulfill the rest of the orders. The delivery date has now been confirmed for us for next Monday.
We would like to apologize to all customers for the delay and the inconvenience caused. We’re doing everything in our power to ship the orders as quickly as possible.
Sorry
Cheers
Stefan
Thanks for the info. Does that mean the bottling won’t show up in your online shop at all? I got that info here in the forum. And if not, it would certainly have been interesting to know how one could have gotten a bottle without visiting the GRF, which I wasn’t able to do for personal reasons this year. Best regards Alex
Thanks @Stefan for the info and the transparency.
Luckily I already have mine backed up at the GRF thanks to you.
@MrRumantic if you come up empty, I’d be happy to offer you a larger sample my friend ![]()
I’d be happy to take that ![]()
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Otherwise, feel free to let me know if anyone happens to have one they don’t need ![]()
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