Delivery charges

Hello,

Why delivery charges on the app are higher than those for buying directly online ?

I live in France and I always end up paying higher delivery charges on RX (up to twice as much on french web site). That’s a real deterrent to buying via RX for me.

Cheers

7 Likes

Hi @Nicofr,

this should indeed not happen. Could you share more details with me via private message please? We‘ll look into the situation to see if there is a potential error in the shipping fee calculation.

Thanks a lot for bringing this to our attention!

Jakob

3 Likes