# Forum within the app sometimes disappears

**URL:** <https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568>\
**Category:** Feedback Android\
**Created:** [January 29, 2024, 2:32pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568 "2024-01-29T14:32:36Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Oliver](https://community.rumx.com/user_avatar/community.rumx.com/oliver/32/33024_2.png) [@Oliver](https://community.rumx.com/u/Oliver)\
**Post date:** [January 29, 2024, 2:32pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/1 "2024-01-29T14:32:36Z")

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@Gromit21 has reported to me that the forum sometimes disappears within the app on Android. Instead of the embedded forum, only a white screen is displayed.  
I tried to reproduce the problem on my Android test device - but without success.

Therefore I need your support to narrow down the problem: Does the “disappearing” forum also occur with other users? Does it always happen, frequently or rarely? On which Android devices and operating system versions does the bug occur?

I look forward to your support so that I can fix the bug quickly. ☺🥃

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**Author:** ![w00tAN](https://community.rumx.com/letter_avatar_proxy/v4/letter/w/53a042/32.png) [@w00tAN](https://community.rumx.com/u/w00tAN)\
**Post date:** [January 29, 2024, 2:55pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/2 "2024-01-29T14:55:48Z")

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Had the same problem on my android a few minutes ago. App restart resolved it.

I have an eye on it for further Information

UPDATE: had it just a few seconds ago when the app got in background due to a call

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**Author:** ![Gromit21](https://community.rumx.com/letter_avatar_proxy/v4/letter/g/f0a364/32.png) [@Gromit21](https://community.rumx.com/u/Gromit21)\
**Post date:** [January 29, 2024, 7:13pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/3 "2024-01-29T19:13:28Z")

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The app restart helps to solve it, temporarily, until one switches between apps again.  
And ofcourse it doesn’t go back to whatever topic you were reading (or worse: replying/posting)

Used on a samsung device, android 14, OneUI 6

@Olivia are you still experiencing the issue ?

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**Author:** ![crazyforgoodbooze](https://community.rumx.com/user_avatar/community.rumx.com/crazyforgoodbooze/32/34813_2.png) [@crazyforgoodbooze](https://community.rumx.com/u/crazyforgoodbooze)\
**Post date:** [January 29, 2024, 10:54pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/4 "2024-01-29T22:54:13Z")

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Never had this problem so far, no.

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**Author:** ![Oliver](https://community.rumx.com/user_avatar/community.rumx.com/oliver/32/33024_2.png) [@Oliver](https://community.rumx.com/u/Oliver)\
**Post date:** [January 31, 2024, 10:02am UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/5 "2024-01-31T10:02:54Z")

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In case of a white screen, does clicking on the “…” and “Reload” help?

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**Author:** ![Gromit21](https://community.rumx.com/letter_avatar_proxy/v4/letter/g/f0a364/32.png) [@Gromit21](https://community.rumx.com/u/Gromit21)\
**Post date:** [January 31, 2024, 12:15pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/6 "2024-01-31T12:15:18Z")

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No, unfortunately, clicking on the “…” and “Reload” doesn’t help  
Nor does swapping to “Shopping”, Friends" or “Profile”  
Nor does clicking on a notification (a new bottle split just arrived when testing)

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**Author:** ![Gromit21](https://community.rumx.com/letter_avatar_proxy/v4/letter/g/f0a364/32.png) [@Gromit21](https://community.rumx.com/u/Gromit21)\
**Post date:** [January 31, 2024, 12:23pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/7 "2024-01-31T12:23:04Z")

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Just out of curiosity, does the ‘Forum’ tab use it 's _own_ browser or does it rely on the installed chrome/firefox/… ?

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**Author:** ![Oliver](https://community.rumx.com/user_avatar/community.rumx.com/oliver/32/33024_2.png) [@Oliver](https://community.rumx.com/u/Oliver)\
**Post date:** [February 2, 2024, 11:18am UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/8 "2024-02-02T11:18:51Z")

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The system browser should be used in embedded mode on Android.

To get a feeling about the frequency of the bug and to narrow down the cause, I ask you to give me a short vote **if you use an android device** :

_Poll ([view on site](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/8))_

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**Author:** ![Tim](https://community.rumx.com/letter_avatar_proxy/v4/letter/t/ce73a5/32.png) [@Tim](https://community.rumx.com/u/Tim)\
**Post date:** [February 3, 2024, 11:18am UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/9 "2024-02-03T11:18:33Z")

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I have very frequent app shutdowns when using the in-app forum page. Especially, when following a RX-Link to the database and when going back to the forum.

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**Author:** ![Gromit21](https://community.rumx.com/letter_avatar_proxy/v4/letter/g/f0a364/32.png) [@Gromit21](https://community.rumx.com/u/Gromit21)\
**Post date:** [February 3, 2024, 12:07pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/10 "2024-02-03T12:07:40Z")

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Since the lastest version i also get regulary logout from the forum. Never had this with any previous version.

I also experience the ‘restart’ of the app as Tim mentions .

Fyi, I also tried on another old Nokia smartphone with android 12 and also there I experience the ‘restart’ and the ‘black/white screen’ (lastest app)  
🤔

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**Author:** ![Basti](https://community.rumx.com/user_avatar/community.rumx.com/basti/32/3796_2.png) [@Basti](https://community.rumx.com/u/Basti)\
**Post date:** [February 3, 2024, 1:45pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/11 "2024-02-03T13:45:04Z")

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I have the same problem as Tim. It is pretty annoying.

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**Author:** ![righrum](https://community.rumx.com/letter_avatar_proxy/v4/letter/r/ce73a5/32.png) [@righrum](https://community.rumx.com/u/righrum)\
**Post date:** [February 4, 2024, 10:34am UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/12 "2024-02-04T10:34:18Z")

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That’s the same issue I’m experiencing very often. Going back and forth between app and forum using links in rumx codes makes app crash almost all the times I do it.

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**Author:** ![w00tAN](https://community.rumx.com/letter_avatar_proxy/v4/letter/w/53a042/32.png) [@w00tAN](https://community.rumx.com/u/w00tAN)\
**Post date:** [February 23, 2024, 4:56pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/13 "2024-02-23T16:56:04Z")

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Since today i am always logged out from the forum on my andoid device, really annoying.

Update also my iOS Device is affected 😱

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**Author:** ![Rumoldfashioned](https://community.rumx.com/letter_avatar_proxy/v4/letter/r/f6c823/32.png) [@Rumoldfashioned](https://community.rumx.com/u/Rumoldfashioned)\
**Post date:** [March 28, 2024, 1:03pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/14 "2024-03-28T13:03:31Z")

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For the past couple of weeks I have problems with accessing the forum within the app on android. I have tried deleting and downloading the app again but still having problems. After I have opened the forum it freezes and the forum button doesn’t do anything I can click on bottles and friends but not forum button. As far as I am aware I have the latest version

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**Author:** ![BananaJoe](https://community.rumx.com/user_avatar/community.rumx.com/bananajoe/32/34959_2.png) [@BananaJoe](https://community.rumx.com/u/BananaJoe)\
**Post date:** [March 28, 2024, 1:10pm UTC](https://community.rumx.com/t/forum-within-the-app-sometimes-disappears/13568/15 "2024-03-28T13:10:00Z")

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It seems that there is no solution for this problem so far. The same here after updating android.
